CRN TV | Accenture Exec: Workers Need To Get Their Hands On AI Now Or Risk Falling Behind


In the coming years, artificial intelligence will be nearly everywhere.

AI-powered robots are expected to be able to drive a truck by 2027, work in retail by 2031, write a best-selling book by 2049 — and even work as a surgeon come 2053.

James Wilson, Accenture’s managing director of information technology and business research, says workers shouldn’t wait in becoming trained in AI, telling CRNtv that employers can play a role in democratizing the technology.

“Everyone in sales or in a maintenance team should be able to use AI. We are starting to see the development of almost point-and-click tools, like Microsoft-type tools, where you can go on your desktop or mobile app and launch an AI tool and all of a sudden you are empowered to use regression analysis, cluster analysis or classification and anomaly detection.  But that’s something anyone can do,” he said.

Wilson is the co-author of Humans and Machines: Reimagining Work in the Age of AI.  For more of the interview with Wilson, watch CRNtv’s video.

Copyright 2020 H. James Wilson | All Rights Reserved.