Using AI to Make Knowledge Workers More Effective

New AI capabilities that can recognize context, concepts, and meaning are opening up surprising new pathways for collaboration between knowledge workers and machines. Experts can now provide more of their own input for training, quality control, and fine-tuning of AI outcomes. Machines can augment the expertise of their human collaborators and sometimes help create new experts. But to take full advantage of the possibilities of this smarter AI, companies will need to redesign knowledge-work processes and jobs.

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